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HICO Gyeongju Hwabaek Convention Center
Gyeongju International Convention Complex
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Vision & Management Policy

Milestones in the HICO journey.

01 · FOUNDATION

Foundation and History

Advancing local industry and
the tourism sector

We contribute to local industry and tourism by operating HICO and promoting, attracting, supporting, researching, and facilitating MICE events.

  1. Construction of the Gyeongju Hwabaek International Convention Center began

  2. Gyeongju Hwabaek International Convention Center opened

  3. The 7th World Water Forum was held

  4. The 66th Annual UN NGO Conference was held

  5. The 2025 APEC Economic Leaders’ Meeting was held

02 · OUR VISION

A leading professional organization for
Gyeongju MICE and city marketing

03 · CORE VALUE

Core Values

  1. 01 Value Creation
  2. 02 Customer Delight
  3. 03 Shared Local Growth

04 · MANAGEMENT STRATEGY

Management Strategies

  1. 01
    For sustainable growthInnovative
    Management
  2. 02
    Through participation and dialogueCollaborative
    Management
  3. 03
    Putting safety firstSafety
    Management
  4. 04
    For environmental and social responsibility and fairnessESG
    Management

05 · GOAL 2027

Management Goals

Business revenue (KRW 100 million)
100target
MICE events attracted
200events · 300,000 participants
Serious accidents
ZERO
Customer satisfaction
94points target

06 · STRATEGIC DIRECTION

Four
Strategic Directions

  1. 01Strengthen MICE industry competitiveness(building on APEC 2025)
  2. 02Strengthen the international meeting district and city marketing
  3. 03Operate a high-quality convention center and build capabilities
  4. 04Drive sustainable growth through ESG management

07 · MID-LONG TERM TASKS

Eight Mid- to Long-Term Priorities

  1. Build MICE governance
    and support policy development
  2. International meeting district
    revitalization
  3. Improve MICE readiness
  4. Advance MICE tourism
    and raise its quality
  5. Deepen understanding of MICE
    and strengthen industry capacity
  6. APEC-linked city marketing
    and brand development
  7. Use the APEC legacy
    to attract more MICE events
  8. Embed ESG in management

Gyeongju Hwabaek International Convention Bureau ESG Management Declaration

All executives and employees of the Gyeongju Hwabaek International Convention Bureau recognize ESG as a core management value in fulfilling our social responsibilities to the local community and achieving sustainable growth as a public enterprise established by Gyeongju City. As a leading public institution promoting ESG management in Gyeongju’s tourism and MICE industry, we hereby declare our commitment to fulfilling the following responsibilities and roles.

Environment
Leading Sustainable Green Tourism and MICE

We practice low-carbon and green management to realize Green MICE, actively pursue tangible energy savings, promote environmentally responsible consumption and efficient use of resources, and take the lead in enabling Gyeongju to achieve sustainable growth as an eco-friendly tourism destination.

Social
Mutual Growth with the Community and Social Responsibility

As a leading institution driving the development of Gyeongju’s tourism and MICE industry, we pursue shared growth with the local community based on communication with stakeholders, customers, and residents. We strive to create social value, build a sustainable MICE industry ecosystem, and establish and operate a safe tourism and MICE environment.

Governance
Transparent and Fair Governance

Through ethical and human rights management, we promote a culture of integrity and anti-corruption and actively work to establish a transparent and fair governance system based on trust and mutual respect with the local community and the tourism and MICE industry.

Gyeongju Hwabaek International Convention Bureau

Gyeongju Hwabaek International Convention Bureau Human Rights Management Declaration

We strive to lead the regional tourism and MICE industry, foster it as a new growth engine that revitalizes the local economy, and contribute to the welfare and happiness of Gyeongju citizens. As a leading public institution specializing in MICE and tourism and working toward making Gyeongju a global MICE city of the future, we are committed to realizing the value of respect for human rights throughout all of our management activities.

Accordingly, we place the dignity and value of every individual at the heart of our management and adopt human rights management as the standard of conduct and judgment to be observed by all executives and employees. We hereby pledge to put the following principles into practice.

  1. First, we comply with international and domestic standards that uphold the values of human rights, labor, the environment, and anti-corruption.
  2. First, we do not discriminate against any stakeholder, including our executives and employees, Gyeongju citizens, visitors to Gyeongju, MICE participants, and tourism businesses, on the grounds of race, religion, disability, gender, place of birth, political opinion, or any other status.
  3. We guarantee employees’ freedom to exercise the three fundamental labor rights in order to protect and promote their human rights, and pursue mutual prosperity based on trust between labor and management.
  4. We do not tolerate any form of forced labor or child labor.
  5. We provide a safe and pleasant working environment and safeguard occupational safety and the right to health.
  6. We respect the human rights of all stakeholders, including contractors, local communities, and residents, and strive for mutually beneficial development with the local community.
  7. We provide citizens and customers visiting the facilities operated by our organization with a safe, convenient, and hygienic environment, while working to protect the environment and prevent pollution and noise.
  8. We protect personal information collected in the course of business from stakeholders and partner companies.
  9. We make every effort to prevent human rights violations in advance and provide prompt and appropriate remedies in the event of any human rights infringement.

Gyeongju Hwabaek International Convention Bureau

HICO Occupational Safety and Health Management Policy

The Gyeongju Hwabaek International Convention Bureau recognizes the safety and health of all employees as its highest priority throughout all corporate management activities. We establish and operate an occupational safety and health management system in compliance with applicable laws, regulations, and standards, and make every effort to provide all employees with a safe and pleasant working environment.

To this end, we continuously improve our occupational safety and health environment through the following activities.

  1. 01

    The President shall make the protection of workers’ lives and the creation of a safe working environment the highest priorities of corporate management activities.

  2. 02

    The President shall establish an occupational safety and health management system at the workplace and provide sufficient human and material resources to eliminate and control workplace hazards.

  3. 03

    We establish occupational safety and health objectives and formulate and implement detailed action plans to achieve them.

  4. 04

    We establish and faithfully implement internal regulations in compliance with applicable occupational safety and health laws and related requirements.

  5. 05

    We identify hazards through worker participation, ensure that identified hazards are addressed and improved, and share relevant information through education and training.

  6. 06

    We ensure that all members are aware of hazards related to their duties and provide education and training on hazard elimination, substitution, and control measures.

  7. 07

    We require all suppliers and contractors to comply with our occupational safety and health policy and safety requirements.

  8. 08

    All members shall faithfully fulfill their responsibilities and obligations related to occupational safety and health activities.

Gyeongju Hwabaek International Convention Bureau

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